DELIVERY DETAILS

Costs

 

There is a delivery cost calculator located on each product page. To operate, enter your required quantity and delivery postcode.

The price of delivery is based on the product and volume combined weight.

In some cases, our delivery fees may seem expensive. This is because with some products we use external contractors. For a list of our preferred providers/contractors please contact us.

 

Availability

 

Upon reaching the Checkout stage (when ordering online), there is a 'Preferred Delivery Date' selector which you can choose your preferred delivery date. Although this does not guarantee delivery on the date you select, we do our best to align with the preferred delivery date you provide us. In some cases, when delivery is not possible on the selected date, your delivery will be prioritised on the next available date.  If you haven't received a delivery schedule update (via email) the day before your preferred delivery date, we recommend contacting us to confirm when your order can be expected.

For same-day or next-day delivery requirements, we recommend contacting us to confirm availability.

 

Truck Information

For bulk haulage (mulch), our trucks range in total capacity from 2 cubic meters to 165 cubic meters:

 

›  Light Utility Vehicle - 2 cubic meters

›  Light Utility Vehicle - 4 cubic meters

›  Light Rigid Truck - 4 cubic meters

›  Light Rigid Truck - 8 cubic meters

›  Medium Rigid Truck - 13 cubic meters

›  Heavy Rigid Truck - 18 cubic meters

›  Heavy Rigid Truck - 25 cubic meters

›  Heavy Combination Semi - 28 cubic meters

›  Heavy Combination Roadtrain - 56 cubic meters

›  Multi Combination Roadtrain - 150/165 cubic meters

 

*Total volume capacity may be affected if the product is wet.

PLEASE NOTE: Responsibility for delivering, or unloading, ends at the verge or driveway of the specified delivery address. In some cases, we may be able to access other areas of your property (upon request), which is subject to the safe access and size of the truck delivering. Any damages caused in the process of delivering, or unloading, past the verge or driveway is not deemed our responsibility.